Terms of service
1. Overview
Welcome to CasalyLiving (“we”, “us”, “our”). We operate this website and online store, including all related information, content, features, tools, products, and services (the “Services”). CasalyLiving is powered by Shopify, which enables us to provide the Services to you.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use the Services.
2. Eligibility & Account
You represent that you are at least the age of majority in your state or province of residence and that any minors using the Services do so with your permission.
To use the Services, you may be required to provide accurate, current, and complete information. You are responsible for maintaining the security of your account credentials and all activity under your account.
3. Products
We make every effort to display accurate product information. However, colors and appearance may vary depending on your device settings. We do not warrant that products will meet your expectations.
Product descriptions and availability may change without notice. We may limit quantities or discontinue products at any time.
4. Orders
Placing an order constitutes an offer to purchase. We may accept or decline your order at our discretion. Orders are accepted only once payment is processed.
If we cancel or modify an order, we will attempt to notify you using the contact information provided.
All purchases are subject to our Refund Policy, available in the footer of our website.
You represent that purchases are for personal use only and not for resale.
5. Pricing & Billing
Prices may change without notice. The price at checkout is the final price unless otherwise stated. Prices do not include taxes, shipping, or customs fees unless specified.
You agree to provide accurate payment information and authorize us to charge your payment method for all purchases.
6. Shipping & Delivery
Delivery times are estimates only. We are not responsible for delays caused by carriers, customs, or events outside our control.
Risk of loss transfers to you once the product is handed to the carrier.
7. Intellectual Property
All content on the Services—including trademarks, text, images, graphics, and design—is owned by CasalyLiving or its licensors and protected by intellectual property laws.
You may use the Services for personal, non‑commercial purposes only. You may not reproduce, distribute, modify, or exploit any content without our written permission.
8. Optional Tools
We may provide access to third‑party tools “as is” and without warranties. Your use of such tools is at your own risk.
9. Third‑Party Links
Our Services may contain links to third‑party websites. We are not responsible for their content, policies, or practices. Any issues with third‑party products or services should be directed to the third‑party.
10. Relationship with Shopify
CasalyLiving is powered by Shopify. However, all sales are made directly between you and CasalyLiving. Shopify is not responsible for any aspect of your transactions. You release Shopify from all claims related to your purchases.
11. Privacy
Personal information collected through the Services is governed by our Privacy Policy, available in the footer of our website. Shopify also processes certain personal information to operate the platform.
12. Feedback
If you submit feedback, you grant us a perpetual, worldwide, royalty‑free license to use it for any purpose. You represent that you own the rights to any feedback you submit.
13. Errors & Omissions
We may correct errors, inaccuracies, or omissions at any time, including after an order is submitted.
14. Prohibited Uses
You may not use the Services for unlawful, harmful, or abusive purposes. You may not interfere with security features, use bots or scraping tools, or attempt unauthorized access.
15. Agents
If you use automated agents, they must identify themselves and comply with our Agent requirements. We may restrict agent access at any time.
16. Termination
We may terminate your access to the Services at any time. Sections relating to intellectual property, liability, indemnification, and governing law survive termination.
17. Disclaimer of Warranties
The Services and products are provided “as is” without warranties of any kind. Use is at your own risk.
18. Limitation of Liability
To the fullest extent permitted by law, CasalyLiving is not liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
19. Indemnification
You agree to indemnify CasalyLiving and Shopify from claims arising from your breach of these Terms or your use of the Services.
20. Severability
If any provision is found unenforceable, the remaining provisions remain in effect.
21. Waiver & Entire Agreement
Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and CasalyLiving.
22. Assignment
You may not assign your rights under these Terms. We may assign our rights without notice.
23. Governing Law
These Terms are governed by the laws of the state where CasalyLiving is headquartered (Virginia, USA). You consent to jurisdiction in those courts.
24. Changes to Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
25. Contact Information
Questions about the Terms of Service should be sent to us at hello@casalyliving.com. Our contact information is posted below:
CasalyLiving
6841 Forest Hill Ave Richmond, VA 23225
Phone: 504-533-8207