Shipping policy


Orders are typically processed within 1–3 business days.

Shipping Methods & Delivery Times

  • Standard shipping: 3–7 business days (depending on location)

  • International shipping: Delivery times vary by destination and customs clearance

Please note: Delivery times are estimates only and not guaranteed.

Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Shipping Costs

Shipping costs are calculated at checkout and may vary depending on your location, shipping method, and order size.

Risk of Loss

Title and risk of loss transfer to you once the order is handed to the carrier. CasalyLiving is not responsible for delays caused by carriers, customs, or events outside our control.

International Orders

International customers are responsible for any customs duties, taxes, or import fees charged by their country.

Delivery Issues

If your order is delayed, lost, or damaged in transit, please contact us at hello@casalyliving.com or call 504-533-8207.